What happens if I don't have exactly the amount of items?
As long as you're not on the lowest plan, you'll only pay for what you use. If you go over, there's no penalty and you'll get the rest of the photos at the lowest rate!
Do you offer online file delivery?
If requested, we can put your photos in a Google Drive Folder for 1 year for $25.
Frequently Asked Questions:
I have a mix of items, can I get a discount?
Yes! Because we include all costs in the price, the lowest quantity unfortunately has to be more expensive. If you only want to digitize the lowest amount in several categories, we can work with you to provide a lower price!
How does Delivery work?
When you submit an order or call to set up an order, we'll respond and ask when works best for you. We'll then schedule a technician for pickup at whatever time works best!
Do I have to pay before delivery?
No, you don't! At Checkout there's an option to pay later when we deliver your photos back to you. Or alternatively, you can call to set up a pickup without payment.
My Album has photos that are glued in. What do you do about those?
We want to avoid damaging your photos at all costs, so when the Photos are glued in, we scan in the entire page! We'll ask you if you'd like us to just leave the full page, or if you want us to crop each photo for a small fee.
What Quality do you scan photos at?
For Printed Photos, we scan at 400 DPI. Photos are usually printed at 300 DPI, which means your file will have more detail than the photo has!
Can you provide multiple flash drives?
Yes! Additional flash drives are $7 each.
I have a different question...
We'd be happy to answer it! Just give us a call or text at (385) 439-0326
Where is Free Pickup and Delivery offered?
Pickup and delivery is included throughout Utah, Weber, and Davis Counties